Moodle FAQs
If you have questions about using Moodle, start here.
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Getting started
- Do you create courses or provide content for courses?
- How are other organisations using Moodle?
- How do I teach on Moodle? How do I get students on my site? How do I enroll users?
- How does Moodle LMS work? Can I have access to a demo somewhere?
- How does Moodle Workplace work and what is the difference from Moodle LMS?
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Hosting, installation & configuration
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About Moodle
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Where to get support
Common questions regarding our Moodle App, Moodle App Pro/Premium plans or Branded Moodle App.
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General questions
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Moodle App Plans
- How do I know if my site needs to be upgraded to a Moodle App plan?
- How do I pay for a plan?
- I am a client of a Moodle Partner. Do I have to subscribe to a paid plan?
- My site is hosted in MoodleCloud. Do I have to subscribe to a paid plan?
- Will I have to install a new app if my site upgrades to a paid plan?
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Branded Moodle App
- What is the process for getting a Branded Moodle App?
- What is the Branded Mobile App ? How can we get it? Can we build one ourselves and customise it?
- Who will update and maintain my Branded Moodle App with new features?
- Do I get technical support for my Branded Moodle App?
- Is the Branded Moodle App GDPR compliant?
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Troubleshooting
Our Certified Moodle Partners are here to help you with your Moodle.
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General questions
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Support services
All you need to know about the MoodleMoots we hold around the world.
Find out how you can be part of the Moodle Community.
Answering your questions about refunds, exchanges, privacy, shipping and taxes.
Looking for further support in troubleshooting your Moodle implementations? Start here.
- I am a student, how do I login to my Moodle site? I can’t login to my Moodle site
- I’m looking for support for my Moodle site.
- I have downloaded the Moodle App but I cannot get access to my Moodle site, can you help?
- My site is down and it is supported by a third party, can you help me?
- I have tried to implement my own Moodle site but now I have problems with the implementation or the configuration, what do I do?
Everything you need to know about learning Moodle, and our MEC program.
